Refund & Return Policy

Effective Date: August 7, 2026

At PREDATOX LLC, we want our customers to shop with confidence. This Refund & Return Policy explains the conditions, timeframes, and procedures for returning products purchased from our website.

30-Day Return Policy

We accept eligible returns requested within 30 calendar days after the order is delivered.

To be eligible for a standard return:

The product must be returned in its original condition.
All accessories and components originally included with the product should be returned.
The product should be returned in its original packaging when reasonably possible.
You must provide your order number or other proof of purchase.

This return policy applies to eligible pressure washers, cleaning equipment, accessories, and other physical products sold through our website.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, contact us at help@predatox.shop as soon as possible after delivery.

Please provide:

Your order number
A description of the problem
Photos or videos showing the issue, where appropriate
Photos of the shipping package if it arrived damaged

After reviewing your request, we will provide an appropriate solution, which may include a replacement or refund.

If the return is required because the product arrived damaged, defective, or incorrect, PREDATOX LLC will cover the return shipping cost.

Change-of-Mind Returns

We accept eligible change-of-mind returns within 30 calendar days after delivery.

For change-of-mind returns:

The customer is responsible for return shipping costs.
The product must meet the eligibility requirements described in this policy.
Original shipping charges are not refundable unless required by applicable law.

Non-Returnable Products

Returns may not be accepted for:

Products damaged through misuse, neglect, or improper handling after delivery
Products that have been modified or altered by the customer
Products missing significant components or accessories
Gift cards or digital products, if offered
Items specifically identified as final sale before purchase, where permitted by applicable law

These exclusions do not apply when applicable consumer protection laws require us to accept a return or provide another remedy.

How to Request a Return

To request a return:

Contact us at help@predatox.shop within 30 days after delivery.
Provide your order number and the reason for your return.
We will provide return instructions and, when applicable, the return shipping address.
Package the product securely with its included components.
Ship the return according to the instructions provided by our customer support team.

Please contact us before shipping a return so we can provide the correct return instructions and destination.

Return Shipping Costs

For damaged, defective, or incorrect products, PREDATOX LLC will cover reasonable return shipping costs.

For change-of-mind or customer-preference returns, the customer is responsible for return shipping costs unless otherwise required by applicable law.

We do not charge a restocking fee for eligible returns.

Refunds

Once your returned product is received and inspected, we will notify you regarding the refund.

If the return is approved, the refund will be issued to the original payment method.

Please allow approximately 5–10 business days after the refund is issued for it to appear on your account. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable for change-of-mind returns. If the return results from an incorrect, damaged, or defective product, applicable shipping charges will also be refunded where appropriate.

Exchanges

If you receive a damaged, defective, or incorrect product, you may contact us to request a replacement.

Availability of replacement products may vary. If a suitable replacement is unavailable, we may issue a refund instead.

Order Cancellations

You may request cancellation of an order before it has been processed for shipment.

Contact help@predatox.shop as soon as possible with your order number.

If the order has already been shipped, it cannot normally be canceled. After receiving the order, you may request a return according to this policy.

Refunds for Canceled Orders

If an eligible order is successfully canceled before shipment and payment has already been collected, the payment will be refunded to the original payment method.

Your bank or payment provider may require additional processing time before the refund appears on your account.

Consumer Rights

Nothing in this policy is intended to limit or exclude rights available to customers under applicable consumer protection laws.

Where applicable law provides rights that are more favorable than the terms described in this policy, the applicable legal requirements will apply.

Contact Us

For questions, cancellations, returns, refunds, or problems with an order, contact:

PREDATOX LLC
1640 Harmony Rd
Winnemucca, NV, USA

Email: help@predatox.shop
Phone: +1 (725) 263-1485

Predatox